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V S M Pharmacy
4.9
Based on 143 reviews
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Martyn BROUGHTONMartyn BROUGHTON
17:57 25 Mar 24
Just had the 'freezing' of a couple of benign growths on my face. Excellent system with lots of care and advice delivered. Thoroughly recommended,
Paula GloverPaula Glover
18:20 22 Mar 24
I recently attended this pharmacy for private allergy testing. When I initially called to find out how to book, the online booking process was clearly explained by the person I spoke to, as was the price. I was able to book an appointment with the pharmacist on the same day. I was seen on time, and the pharmacist clearly explained what the test would involve, how I would receive the results, and how long they would likely take to arrive
Linda LeachLinda Leach
17:05 22 Mar 24
Just had both ears waxed. Very good service. I was show photos of my ear drum before and afterwards. Very quick and pain free with no mess. With a follow up next year if I want. Throughly recommend the service if you need ear wax remover.
David LomasDavid Lomas
14:40 18 Mar 24
I had cryotherapy on my face this morning. The service was very quick, very professional and at a very good price. These sorts of services used to be available on the NHS so VSM are a great alternative that I wholeheartedly recommend and I will certainly use again
Neil HutchingsNeil Hutchings
14:14 16 Mar 24
I got an appointment easily online. Pharmacy staff were so kind and helpful and Jirina diagnosed my problem very clearly. Will definitely return if I need help again. Thank you
Thomas Derek LindonThomas Derek Lindon
08:10 13 Mar 24
Excellent service with no problems at all.
Alison BondAlison Bond
22:24 12 Mar 24
Fast and easy online booking formVery polite helpful staff
Heidi NHeidi N
13:01 09 Mar 24
Stanley ShumbaStanley Shumba
20:56 06 Mar 24
Excellent service, easy to book and get an appointment
Patricia MartinPatricia Martin
16:06 01 Mar 24
I am happy with the 2 visits I had.
Patricia MartinPatricia Martin
13:48 29 Feb 24
Melanie KitchingMelanie Kitching
11:43 29 Feb 24
I had a consultation with Julie, who was very knowledgeable and professional. I would recommend this service.
Graham TapperGraham Tapper
15:15 26 Feb 24
Got an appointment to meet my needs. Procedure well explained. Could see the situation before the procedure was carried out, and afterwards, to confirm that the problem was removed. Would be happy to use this service again, should the need arise.
Rob DeanRob Dean
21:00 25 Feb 24
BrilliantNo waiting about, straight in answered a few questions, operation done, out....Just how I like it.
Jenny WinsladeJenny Winslade
13:10 23 Feb 24
Lisa TaylerLisa Tayler
11:36 21 Feb 24
JezJez
17:37 19 Feb 24
Excellent friendly and efficient Microsuction Ear Wax Removal.Will definitely use the again
Belinda SchwehrBelinda Schwehr
15:58 16 Feb 24
The pharmacist was efficient, gentle and reassuring - it was a good experience all round
Steve CameSteve Came
20:20 14 Feb 24
Very friendly pharmacy team, enjoyed my visit
Jason RoachJason Roach
18:48 12 Feb 24
Brilliant service very happy indeed very professional
Lee WrightLee Wright
16:33 09 Feb 24
I was amazed how quick and easy the ear wax was removed. I can hear again. Fantastic. Thank you very much.
Louise ParsonsLouise Parsons
18:32 30 Jan 24
Very please with the allergy testing service, lovely lady and very helpful
Wayne ConerWayne Coner
15:21 12 Jan 24
Brilliant 👏
AlexAlex
16:08 05 Jan 24
Very professional staff . I recommend it any time you need a Pharmacy.
Karen GulerKaren Guler
11:04 09 Dec 23
I took my father to get his ears sorted and have to say how amazing the pharmacist Jenna was. She was so kind to him and did a great job. Highly recommend.
Djordje VuckovicDjordje Vuckovic
15:29 02 Dec 23
David FergusonDavid Ferguson
14:48 01 Dec 23
Jackie KellyJackie Kelly
09:07 30 Nov 23
This pharmacy is outstanding! In an era where customer service is on this decline, this business bucks the trend. Every member of staff is helpful, knowledgeable and goes out of their way to assist their customer. A great team effort!
Laverne BryanLaverne Bryan
16:53 27 Nov 23
I’m new to the area so had no clue where to go when I woke up with a blocked ear. After some research I chose this place as it was super easy same day booking for my ear to be suctioned. Great lady who did it who made me feel relaxed. Would recommend to everyone.
Ann CookeAnn Cooke
20:22 13 Nov 23
Very friendly staff! Good experience, thank you!
Gerald TurnerGerald Turner
11:55 13 Nov 23
Excellent service.
Ben VadgamaBen Vadgama
16:48 09 Nov 23
Super efficient, quick and friendly service
Francis MarshallFrancis Marshall
13:39 08 Nov 23
I had a cryotherapy appointment. Fast, friendly and professional service.
Rob DuncanRob Duncan
13:13 05 Nov 23
Even at the busiest times the staff are friendly, informative and very helpful. I've been using the pharmacy for 20+ years and the standards have never dropped from brilliant! I'm very much in favour of local independent retailers and VSM could be used as a flagship for 'the cause'. RJD
Suraj GurungSuraj Gurung
22:18 01 Nov 23
Quick and friendly environment as always.👍
Gerry MeadowcroftGerry Meadowcroft
09:15 31 Oct 23
Good experience, no wait, very efficient
Peter ScottPeter Scott
15:42 23 Oct 23
Same-day service and good treatment that solved the problem.
Kathleen NangleKathleen Nangle
14:33 20 Oct 23
Great service for cryotherapy today. So knowledgeable and explained everything perfectly. Can’t comment on results yet but I am confident they will be amazing 🤩
Yvonne KaneYvonne Kane
10:14 20 Oct 23
Excellent service provided, I called in to book an appointment to have my Flu injection, the lady on reception asked me to hold on for a moment and when she returned I was told they could do it there and then. I just had to wait a couple of minutes, then all done. i would recommend anyone to go there its just a shame they are not doing the Covid Jab.
Keith HallKeith Hall
11:22 18 Oct 23
Friendly, efficient and professional service. Will certainly use your services again.
Christine GandyChristine Gandy
19:04 16 Oct 23
Jrini from VSM Pharmacy was extremely professional & reassuring when explaining how the Cryo Therapy would work regarding the removal of a verruca. I half expected to return within the 4-6 period after the treatment for another session, but it was successful first time & am very satisfied & would highly recommend.
Charlotte Palmer-LaddCharlotte Palmer-Ladd
13:24 12 Oct 23
Apollo BazlerApollo Bazler
15:58 10 Oct 23
Friendly staff always happy to help
laurie callowlaurie callow
10:06 10 Oct 23
friendly, good service goog supplier of prescriptions
richard armitagerichard armitage
12:17 07 Oct 23
Smoothe and fast
Rick CovellRick Covell
12:33 05 Oct 23
Changing my appointment was a breeze. Then the jab in and out like lightening
All good and friendly
Lisa TaylorLisa Taylor
11:33 04 Oct 23
Fernando CaamanoFernando Caamano
17:21 02 Oct 23
Excellent service, booked my flu jab online. No waiting.
Robin LipscombeRobin Lipscombe
13:37 02 Oct 23
Excellent service
john hustedjohn husted
12:42 02 Oct 23
Great staff always ready to help and a good service provider
Clinton WingroveClinton Wingrove
12:32 02 Oct 23
Excellent service - staff always look after my needs.
Gyan GurungGyan Gurung
10:56 02 Oct 23
Helpful friendly
Chris WillisChris Willis
10:53 02 Oct 23
Booked my Flu vacation online and in the day I was dealt with by very friendly staff, the pharmacist was very bubbly and professional as she always is.
Karen JonesKaren Jones
17:52 29 Sep 23
The staff at VSM always take care of my needs and will always go the extra mile to get my medication delivered on time.
Joanna BellotteJoanna Bellotte
17:32 11 Sep 23
We had a great experience using the cryotherapy service at VSM Pharmacy. Everything was explained and made clear.
matteo testamatteo testa
19:01 10 Aug 23
I had Cryotherapy by Jirina. She was brilliant got rid of the problem quickly and painlessly. First class
Sarah CrossSarah Cross
15:56 02 Aug 23
Had Cryotherapy done here and couldn’t recommend highly enough
Deana OreillyDeana Oreilly
14:26 27 Jul 23
Excellent service and treatment for blocked ear - extremely gentle, informative and kind
Edwards MikeEdwards Mike
13:46 13 Jun 23
I scheduled a Covid test at this pharmacy. The appointment was on time and the staff were polite and happy. A very well run pharmacy who caters to the customer.
Gurpartap SagguGurpartap Saggu
16:28 09 Jun 23
Went for my ear cleaning service and was extremely pleased with the service and results. Very easy, pain free, and a pleasure to have this done, for a very reasonable price. Would highly recommend.
Colin HillColin Hill
09:33 29 May 23
Jirina was very professional and very patient whilst removing the ear wax of my 91 year old father in law. An excellent service.
David HartDavid Hart
10:34 26 May 23
I had ear wax removal carried out by VSM Pharmacy. It was a very quick and painless operation which I recommend to anybody who requires such an operation. Thank you Jirina.
Robert MartenRobert Marten
12:14 20 May 23
This was the best experience I have had for removing earwax. Jirina uses Micro suction, it is far superior to other methods I have used. Apart from the superb method used VSM Pharmacy are wonderful and personal, Jirina is especially knowledgable in so many area’s which makes VSM Pharmacy our No 1 shop on the high street
romuald percromuald perc
19:23 17 May 23
Very professional service and very kind staff. I'm so happy having this experience.
Chris TurnbullChris Turnbull
11:01 19 Apr 23
Very impressed by the service offered by VSM. Today I had ear wax removal from both ears which has made a huge difference to my hearing and balance. I thoroughly recommend this procedure to everyone.
Sam SirrellySam Sirrelly
12:20 29 Jan 23
I was in store yesterday and the pharmacist was amazing I think hear name is Jirina so helpful and knowledgeable and her amazing staff best pharmacy around
Roger HoldawayRoger Holdaway
10:22 09 Dec 22
Absolutely fine, appointment on time, in and out without any hitch. Vaccination - no problem
Sylvia EastwoodSylvia Eastwood
17:42 07 Dec 22
Very easy to book an appointment. Pharmacist very friendly and polite
Denys ForintonDenys Forinton
08:18 07 Dec 22
Very pleased to have changed our pharmacy contact to VSM. So far perscriptions have been quick and efficient. Had my flu jab there and again very quick and efficient. Pleased to support this local pharmacy and will continue to do so from now on.
Carol MartenCarol Marten
21:40 06 Dec 22
I couldn't speak more highly of VSM Pharmacy. No matter what your needs are they are met by Jirina and her team. They were there throughout Covid giving advice, not giving a thought for their own safety, they truly are wonderful. Have to say Jirina gives a great vaccine, never have any problems after my flu jabs.
Harvey OckrimHarvey Ockrim
06:30 13 Sep 22
A Pharmarcy that very obviously cares about their clients. Any time I have visited I have been greeted in a friendly, efficient and professional manner. On the rare occasion something is out of stock they have managed to find an alternative or get the exact requirements fairly quickly. The team has a great delivery service using mainly local volunteers who not only deliver medicines but pause for a brief chat when possible.
Carole ReedCarole Reed
01:16 02 Sep 22
I would change my Doctor but never my pharmacy. They are the happiest bunch l know, and extremely helpful.
Taiwo AdeolaTaiwo Adeola
17:29 23 Jun 22
They're very friendly but I had to wait a while(like normal) for my prescription
Banshree NakarjaBanshree Nakarja
10:38 14 Mar 22
All staff at this pharmacy are fantastic, very friendly and always make you feel welcome. Always happy to help, we always feel comfortable to ask for any advice as nothing is ever too much trouble for them, thank you vsm team for such great service!
rosemary hartrosemary hart
17:35 04 Mar 22
It is the most amazing pharmacy. They always have lovely smiling faces and so very obliging for all the customers. I would NOT go anywhere else unless the Pharmacy was shut. To have a smiley face when you feel rough and a good laugh is all very uplifting. Thank you so much. Xxxx
Phillip HarrisonPhillip Harrison
16:33 01 Feb 22
super effecient help on PCR tests from Thierry
RA CRA C
13:15 19 Jan 22
Jirina and her staff are very friendly, helpful and always smiling. I’ve used their services throughout the pandemic (pick up GP meds, LFD and immunisations) and I’m always confident the moment I open the door that I will get the help/service that I need! 100% recommended!
Chris RidgersChris Ridgers
10:49 19 Jan 22
Very friendly staff, always happy to help. A great service given, thank you.
Steve PryceSteve Pryce
09:48 19 Jan 22
At VSM, the staff were very helpful and friendly. The pharmacist was good at explaining everything and jab was quick and painless. And no waiting. In and out in 10 minutes.
Hayley McfarlaneHayley Mcfarlane
14:21 04 Jan 22
Very helpful, fast responses too queries and very kind and understanding. Appreciate all the help and advice. .
michelle whittlemichelle whittle
10:48 10 Nov 21
fantastic service will recommend...... 5 star for me!
Brian MacdonaldBrian Macdonald
15:09 02 Nov 21
We required 2 PCR tests for our outward journey and 2 Lateral Flow Tests for our return journey. Being a bit of a technophobe I was hesitant as to how to proceed with my applications, I needn't have worried. Jirina was excellent and smoothed the path for us, I have no hesitation in recommending VSM Pharmacy for their great service and fantastic customer care.
Enrica Eren AngioliniEnrica Eren Angiolini
08:52 27 Sep 21
Very kind, quick to reply and informative. Thank you very much!
Very nice pharmacy. They sorted my day 2 covid test effortlessly. Thanks again.
Ciska RoselaarCiska Roselaar
13:51 09 Sep 21
Extremely helpful and efficient chatline - will use again in future!5 star service
Alexander LakeAlexander Lake
17:03 02 Sep 21
Thierry and the people here are lovely and the service is far better than multiple London companies we used. Fast, efficient, reliable. Many thanks to the team.
Thierry ThielensThierry Thielens
08:28 31 Aug 21
VSM is a great local pharmacy. Every single staff member cares for the community. They keep offering new services and simplifying things for their patients. It is a great place to work. It is a great place to shop. It is just a great place.
Sandee SinghSandee Singh
17:12 30 Jul 21
Great service, super efficient, I needed fit to fly covid tests and they gave all the advice needed before booking the test. Accommodated all family tests together. The chat service to get all the info was really helpful. Highly recommended. Thank you
Shena TaylorShena Taylor
12:15 20 Sep 20
VJ is the kindest most caring pharmacist I have ever met. He went out of his way to check how I was coping after my husband died, he always has time for customers and his support has been invaluable to me. They delivered my prescriptions straight to my door in lockdown without me even asking. All of the staff are lovely people. I totally agree that VSM is the best pharmacy around.
kayleigh noycekayleigh noyce
17:35 14 Jun 19
This is the best pharmacy around. I don’t agree with the one star comment! The staff in VSM are the kindest most helpful i have come across in any pharmacy or store alike! They are always smiling, polite efficient! and friendly. VJ is a lovely man, who clearly cares a lot for all his customers. I will forever influence all my friends and family to us VSM.
oliver rosco-collinsoliver rosco-collins
14:42 08 May 19
Great staff. Very helpful and polite
Adam ObuliAdam Obuli
14:24 07 Jul 17
Always very helpful and informative staff. VJ is always on hand if you have a question. Highly recommended!
Rob HorasteadRob Horastead
08:15 15 May 17
Always extremely knowledgeable, very helpful and pleasant with it. VJ is better than some of the GPs with his care about your well-being.
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