Freedom of Information Act
|Welcome to the VSM Pharmacy “pharmacists” publication scheme. This is the publication scheme for the registered pharmacist(s) (who practice together at) within the practice at VSM Pharmacy Camberley; it is about the NHS services, which the Pharmacists provide, as required by the Freedom of Information Act 2000.
How much does it cost?
How is the information made available?
Your rights to information
The Freedom of Information Act 2000 recognises everyone has the right to know how public services are organised and run, how much they cost and how the decisions are made.
From January 1st 2005 it will require all pharmacies to respond to requests about information that it holds about NHS Pharmaceutical Services and it will create a right of access to that information. These rights are subject to some exemptions, which have to be taken into consideration before deciding what information it can release.
New environmental information regulations will be introduced in 2003. These will enable similar access to environmental information as under the Freedom of Information Act 2000.
Under the Data Protection Act 1998, you are also entitled to access your medication records or any other personal information held about you and you can contact The Pharmacy to do this.
Classes of information
1. Who we are
The Pharmacy Superintendent/owner is ———. The pharmacy may also employ locum pharmacists.
Some information may be withheld, including personal, confidential information about individuals that is protected by the Data Protection Act.
Local Pharmaceutical Services Scheme:
2. Our services:
We also provide the following services without NHS remuneration:
It is a requirement of the practice allowance that we receive from the LHB that we have a practice leaflet available detailing all our services. This is available from VSM Pharmacy.
Our inclusion on the List of the LHB is subject to Terms of Service. The Terms of Service for Chemists can be obtained from LHB.
The pharmacy keeps computerised patient medication records and is registered under the Data Protection Act.
The address of the pharmacy premises from which the VSM Pharmacy has undertaken to provide NHS services is:
Our opening hours are available on request from The Pharmacy.
3. Financial and funding information
Current charge for a 4-month or a 12-month prepayment certificate can be obtained from the Pharmacy or you can call 0845 850 0030. These charges are set by DoH.
The prescription charge is a tax paid directly to the NHS. It is not received by the pharmacist and does not form part of any remuneration to the pharmacy for NHS pharmaceutical services. Pharmacy receives a small dispensing fee per item. Further information on the cost of drugs, appliances and current fee structure can be found in the Drug Tariff, available from the Stationery Office. The Prescription Pricing Authority (www.ppa.nhs.uk) produces the Drug Tariff monthly.
Some information in this class may not be released because it is confidential or commercial information or the appropriate officer designated for these purposes under the Act has taken the view that it may be prejudicial to the conduct of the pharmacy’s affairs.
4. Information about Policies, Prescribing and Prescriptions
5. Regular publications and information for the public
There is a range of leaflets and books distributed by VSM Pharmacy. As part of the practice allowance we receive from LHB we display a range of leaflets. These are published from a variety of sources mostly from non-public funds. We occasionally receive information from the LHB that needs to be passed on to the public and/or named patients(s).
The complaints policy about NHS services provided by the VSM Pharmacy is compliant with the NHS policy for complaints. If you wish to make a complaint, contact The Pharmacy. The complaints policy is in line with the Pharmaceutical Services Regulations and the NHS Complaints Policy. If you cannot resolve the problem or if you prefer not to raise the complaint with the pharmacy directly you may contact LHB.7. This publication scheme In this class we will publish any changes we make to this publication scheme, the criteria on which our information management policies are made and a referral point for all enquiries regarding information management generally in the pharmacy. We will also publish any proposed changes or additions to publications already available.
Cost of information
(a) Via the pharmacy’s website free of charge, although any charges for Internet Service provider and personal printing costs would have to be met by the individual. For those without Internet access, a single printout as on the website would be available free by personal application at the pharmacy. However, requests for multiple printouts or for archived copies of documents, which are no longer accessible or available on the web, may attract a change for the retrieval, photocopy, postage etc. We will let you know the cost and charges that will have to be paid in advance. We will not provide printouts of other organisations websites.
(b) Leaflets and brochures free of charge
(d) E-mail will be free of charge unless it says otherwise.The charges will be reviewed regularly and will be in line with other NHS organisations.
Material available through this publication scheme is subject to the pharmacy’s copyright unless otherwise indicated. Unless expressly indicated to the contrary, it may be reproduced free of charge in any format or medium provided it is done so accurately in a manner, which will not mislead. Where items are republished or copied to others, you must identify the source and acknowledge copyright status. This permit does not extend to third party material, accessed through the scheme. For HMSO Guidance Notes see www.opsi.gov.uk or contact HMSO Licensing Division, St Clements House, 2-16 Colegate, Norwich NR3 1BQ.